International orders can be placed by using orders@forloveofthehorse.com. (PLEASE INCLUDE COMPLETE ADDRESS, EMAIL AND PHONE NUMBER) or call (816) 528-3799. Once an order is placed, For Love of the Horse customers abroad will promptly receive an email detailing costs and shipping charges. Further correspondence can then be handled by email or phone.
For Love of the Horse has no control over any duties, customs, tariffs, or import fees imposed by your local customs service. All applicable duty charges are the responsibility of the customer. To place an order by phone, call (816) 528-3799 between 9 AM and 5 PM, Monday - Friday, Central Time
Shipping / Handling
International orders will be shipped Priority Mail International via the United States Post Office unless Global Express is specifically requested.
The United States Post Office does not ship on National Holidays. If your order is processed on one of these dates, you will be notified of the expected delay in shipping, usually between 1 and 3 days.
Backorders
If we are unable to send your order within 48 hours (excluding weekends and US Holidays), we will notify you promptly regarding the expected delivery date. Normally this will be no longer than 5 to 10 business days.
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 7 days of receipt of order. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund.
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| You can be assured of the authenticity, purity and safety of each and every herb in our solutions. All of our herbs are pharmaceutical grade extracts manufactured with surgical precision in a bio-medical laboratory through Evergreen Herbs. Evergreen has insured the "seed to shelf" quality of their herbs through careful selection of their growers and the use of state of the art extraction and quality control methodology.
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